At Bigstone Headwear, we take pride in delivering authentic vintage hats safely and efficiently to customers worldwide.

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Shipping Information

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• Worldwide Shipping: We ship internationally from Indonesia to all major countries.

• Processing Time: Orders are processed within 1–3 business days after payment confirmation.

• Estimated Delivery:

  • Domestic: 2–5 business days.

  • International: 7–21 business days depending on destination and courier.

• Tracking: Every order includes a tracking number for real-time delivery updates.

• Packaging: All hats are hand-cleaned, deodorized, and carefully packed to maintain their shape and vintage quality.

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Returns & Refunds

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We want you to love your purchase. If you are not satisfied, returns are accepted within 30 days of delivery.

• Items must be returned in the same condition as received.

• Buyers are responsible for return shipping costs.

• Once your return is received and inspected, a refund will be processed to your original payment method.

 

Damaged or Lost Items

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If your order arrives damaged or does not arrive within the estimated time, please contact us immediately at support@bigstoneheadwear.com with your order details. We’ll work to resolve the issue quickly.

 

Contact

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For shipping or return inquiries, please reach us at:
Instagram: @bigstonestuff.id